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Infographic: Managing Boomers and Millennials

Baby boomers make up 39% of the construction workforce. As the number of millennials increases in today’s workforce, including the construction industry, it becomes more necessary to manage the relationship between the two generations. Here are some ways to do it:

1. Document - Have current and exiting workers write step-by-step instructions for common tasks and procedures on the job.

2. Communicate - Millennials text 13 times more often than boomers, who prefer phone calls or face-to-face chats. Choose communication channels accordingly.

3. Mentor - Older workers contribute experience; younger ones tech-savviness. Set up mentorship teams and encourage employees to learn from each other.

4. Listen - Offer safe opportunities for employees to give feedback, and address potential issues proactively before they get out of hand.

5. Build pride - 72% of millennials want to make an impact; boomers like to feel responsible. Help your workers appreciate the difference they can make as a team.

6. 31 million baby boomers will retire from skilled trades positions by 2020.

7. 75% of managers say managing multigenerational teams is a top challenge.


Be sure to join the Lowe’s ProServices LinkedIn Group to read additional content and interact with other Construction/Trade and MRO professionals.

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