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Managing Online Reviews

Managing Online Reviews

Two-thirds of renters utilize online consumer reviews. Encourage your tenants to post reviews, know where they submit and monitor what they say whether it is good or bad. 

Address complaints with an apology and ask for input on how to resolve the issue. 

Visit LowesForPros.com for property management products and materials.

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Be sure to join the Lowe’s ProServices LinkedIn Group to read additional content and interact with other Construction/Trade and MRO professionals.

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